Government Plans Stronger Visiting Rights for People in Care
The government has announced new plans to strengthen visiting rights for people living in health and social care settings, such as care homes and hospitals. The move comes after concerns raised during the COVID-19 pandemic, when many residents were left isolated from family and friends for long periods.
Under the proposed changes, people receiving care will have a clearer right to have visitors, helping to ensure they can stay connected with loved ones. Families and friends will no longer be seen as just “visitors,” but as an important part of a person’s care and wellbeing.
These changes have been developed in response to a review linked to Regulation 9A, which focuses on visiting and accompanying in care settings. The review looked at how well current rules protect people’s rights to maintain relationships, especially during times when services are under pressure. It found that, in some cases, visiting was restricted more than necessary, leading to avoidable distress for residents and their families.
As a result, the government is now strengthening guidance to make expectations clearer for care providers. Regulation 9A reinforces that people should not be discouraged from having visitors without a clear and justified reason. It also highlights the importance of involving families and carers in decisions about care and support.
Health and Social Care officials say the plans aim to make sure that, even during challenging times, visiting is not unnecessarily limited. Care providers will still need to follow safety guidance, but they will be expected to balance this with people’s emotional and social needs.
For many families, this is a welcome step. Relatives have long argued that being able to visit regularly is essential—not just for emotional support, but also to help monitor the quality of care. Advocacy groups have also highlighted that isolation can lead to a decline in mental health, particularly for older adults and those with conditions such as dementia.
The new guidance is expected to make it easier for residents to nominate key visitors who should have consistent access. There will also be a focus on ensuring that people are supported to maintain relationships that matter to them.
Care providers will receive updated guidance to help them implement the changes in a practical way. This includes advice on managing risks, infection control, and supporting safe visits without unnecessary barriers.
Overall, the government says the changes are about putting people at the centre of care. By recognising the importance of relationships, the aim is to improve both quality of life and overall wellbeing for those in health and social care settings.
More details are expected to be released as the plans move forward, with the changes likely to be welcomed by both families and professionals across the sector.